Refund Policy

All products purchased from lahorecloth.com can be exchanged within 3 days only if: the item(s) is faulty, damaged or defective at the time of delivery.

You must notify us within 3 days of delivery by writing to lahoreclothdepotofficial@gmail.com and calling at +92 318 9666345. You will be required to email photographic evidence of the defective item at lahoreclothdepotofficial@gmail.com and whatsapp us at +92 318 9666345, to proceed with exchange or return process. Replacement on domestic orders will be sent once the defected/faulty/damaged item is received by lahore cloth.

Claims on all international orders will be dealt on a case-to-case basis. Products/items purchased online can only be exchanged through online, if you notify us through the mediums mentioned above within 3 days.

Lahore cloth has the authority to refuse any exchanges if the return process is not followed by the customer. There are some cases where Lahore cloth will not accept any returns & exchanges. Such cases include, but are not limited to the following:

Sale Items

Exchange or return request is made outside the specified time frame (after 3 days) product is damaged because of use product has been tampered anything is missing from the package including price tags, labels, original packing, freebies and accessories Lahore cloth does not offer any “refund” or “money back guarantee” on purchased items, except in-case of prepayments where the items are sold-out or contain any manufacturing defects. In-case of refund, your payment will be credited directly in your account/credit/debit card within 10 days once the item is returned. Lahore cloth reserves the right to change their “exchange and return” policy, without any prior notification.